Privacy Policy
Black Pine Hot Tubs & Swim Spas
Privacy Policy
Black Pine Hot Tubs & Swim Spas is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information.
1. What We Collect
We collect:
- Name, phone, email, address
- SMS consent and mobile numbers
- Device/browser data
- Cookies and analytics
2. How We Use It
We use this data to:
- Fulfill purchases and service requests
- Send messages (SMS/email) based on consent
- Improve our website and customer service
- Comply with laws and carrier guidelines
3. SMS Communications
If you opt in, you may receive:
- Promotional offers
- Event invitations
- Appointment/service reminders
Message frequency varies. Standard carrier rates apply. Reply STOP to opt out.
4. Data Sharing
We do not sell your personal information. We may share limited data with trusted vendors (e.g., SMS platforms, CRMs) under confidentiality agreements, or as required by law.
5. Data Security
We use appropriate safeguards, but no system is 100% secure. Please notify us of any suspected breach.
6. Retention
We retain personal data only as long as necessary for business, legal, or compliance purposes.
7. Your Rights
You may request:
- Access to your data
- Correction or deletion
- Updates to communication preferences
8. Cookies & Analytics
We use cookies and third-party tools (e.g., Google Analytics, Meta Pixel) to analyze user behavior. You may disable cookies in your browser.
9. California Privacy Notice (CCPA)
California residents may request:
- What data we collect
- How it is used or disclosed
- Deletion of personal data
To make a request, email: sales@blackpinespas.com
We do not sell personal information.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13.
11. International Use
Our Website is intended for U.S. users only. We do not target or knowingly collect data from individuals in the EEA.
12. Updates to Policy
We may revise this Privacy Policy. Changes will be reflected with a new “Last Updated” date.
13. Contact
Email: sales@blackpinespas.com
Phone: (425) 771-5774
Address: 3520 S Pine St, Tacoma, WA 98409
